Privacy Policy

Privacy Policy

Last Updated: October 2025

1. Introduction

Welcome to MSITASKS, a product of Murmu Software Infotech. This Privacy Policy explains how we collect, use, and protect your personal information when you access our website, platform, and related services. We value your trust and are committed to ensuring your privacy and the security of your data.

By using MSITASKS, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect the following types of information from users:

• Personal Information: Name, email address, phone number, organization name, billing details, and other identifiers provided during registration or support communication.

• Usage Data: Information about how you interact with our platform, including task activity, feature usage, pages visited, and session duration.

• Device & Technical Data: Browser type, operating system, IP address, and device identifiers collected automatically for performance optimization and analytics.

• Cookies & Tracking Data: Data collected via cookies and similar technologies to improve functionality and user experience.

3. How We Use Your Data

We use collected data for the following legitimate purposes:

• To provide and maintain our services.

• To personalize your experience and improve platform usability.

• To analyze performance and monitor usage patterns for service optimization.

• To communicate with you regarding updates, support, and promotional offers (with your consent).

• To comply with legal obligations and protect against fraud or unauthorized activity.

4. Data Sharing & Disclosure

We do not sell your personal data. However, we may share limited information with:

• Service Providers: Trusted third parties who help us operate our platform, host data, process payments, or provide analytics.

• Affiliates and Partners: Only as required for integrated features or collaborative services.

• Legal Authorities: When required by law, regulation, or valid government request.

All third-party partners are contractually obligated to maintain confidentiality and comply with data protection laws.

5. Data Security

We employ strict measures to safeguard your data against unauthorized access, alteration, or destruction. These include:

• Encrypted data transmission (HTTPS/SSL).

• Role-based access controls within MSITASKS.

• Secure hosting and regular vulnerability assessments.

• Immediate breach detection and notification protocols.

Despite our efforts, no online system is completely secure; we encourage users to use strong passwords and avoid sharing credentials.

6. Your Choices & Rights

You have the right to:

• Access and correct your personal data.

• Delete or deactivate your account at any time.

• Opt out of marketing communications.

• Restrict or object to certain data processing activities.
  Requests related to these rights can be sent to contactus@murmusoftwareinfotech.com.

7. Cookies & Tracking Technologies

MSITASKS uses cookies and similar tools to:

• Remember login sessions and preferences.

• Measure user engagement and site performance.

• Provide targeted content and improve UX.

You may disable cookies in your browser settings, though certain features may not function optimally.

8. Third-Party Links

Our website or application may contain links to external websites or integrations (e.g., Slack, GitHub, Google).
MSITASKS is not responsible for the privacy practices or content of those external services. We encourage users to review their respective privacy policies before sharing personal data.

9. Data Retention

We retain your information only for as long as necessary to provide our services, fulfill contractual obligations, comply with legal requirements, or resolve disputes. Data from inactive accounts may be archived or anonymized after a retention period.

10. Legal Basis & Compliance

We process personal data under lawful bases including consent, contractual necessity, and legitimate interest, consistent with applicable data protection laws such as the GDPR (for EU users) and IT Act (for India).
Users in applicable jurisdictions have the right to lodge a complaint with a data protection authority.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Any material updates will be notified on our website or via email prior to enforcement.

12. Contact Us

If you have questions, concerns, or privacy-related requests, please contact us at:
📧 contactus@murmusoftwareinfotech.com
🏢 Murmu Software Infotech, Office No: 503, 5th Floor, Mall-Decore, Chowk, Lalpur, Ranchi, Jharkhand – 834001